EasyTo Talk To.com, the website for Creative Solutions

In an emergency, always go directly to your hospital Emergency Room.
We are two Ph.D. clinical psychologists who provide therapy, support and problem-solving sessions.
Our services are covered by most insurance plans, including Medicare.

Additional words about us: Who we are as therapists   
AND who our clients are    AND what our meetings are like

Most of our clients come weekly at the same day of the week and time.  Our appointments are scheduled for late morning
through evening hours. We try to schedule appointment times that mesh best with a client's personal schedule.
Appointments are 45 minutes in length, although first sessions are often one hour, and we may talk longer at any session,
if both our client and we are free for a while longer and are involved in a productive talk. Some clients meet with us
biweekly or monthly, but generally only after a series of more frequent meetings.

To keep our fees low and maintain our high level of confidentiality, we need to stay off the telephone, leaving us free to meet privately and confidentially with clients (and to take care of business.) We correspond with established clients via text and email.

When you become our client there is no one besides your therapist with whom you must talk at our office or by telephone. 
Your own therapist personally schedules all your appointments and bills your medical insurance provider electronically. 
No bills come to your house. You pay your insurance copays from your own PayPal account, where you can easily keep current with your payments without reminder from us - and can see your payment record at tax time.
Our Chapel Hill/Durham Consultation Office  
          5102 Durham Chapel Hill Blvd. Durham, NC             
Office is near I-40 Exit 270 (15-501)
Important to read (Do not rely only on GPS):
NEW CLIENTS:  Click to see directions with
how to get to the office, where to enter the building, and what to do once inside.
919-942-3229 (for insurance providers to leave messages)
Susan D. Griffith, Ph.D.
Clinical Psychologist
Sees clients
at Durham/Chapel Hill office on Wednesdays and Thursdays only
at Graham office on Tuesdays only
Richard S. Cooper, Ph.D.
Clinical Psychologist
Sees clients
at Durham/Chapel Hill office on Tuesdays only
at Graham office on Thursdays only  rcpianoman@yahoo.com
Our Alamance County Consultation Office
24 Court Square, NW, Graham, NC
Office is on 3rd floor, above The Verdict restaurant.
Important to read (Do not rely only on GPS): :
NEW CLIENTS:  Click to see directions with
how to get to the office, where to enter the building, and what to do once inside.
336-229-9857 (for insurance providers to leave messages)
Note: Click on any underlined words to see additional information.
Pay Dr. Richard Cooper through the link below.
Enter amount you are paying
and then click on 'update'.
Pay Dr. Susan Griffith through the link below.
Enter amount you are paying
and then click on 'update'.
Making Payments the Easy Way - Thank you!
We avoid dealing with finances during our valuable time talking with you;
Paypal helps immensely with this. 
Use Pay Now links (below) to pay your copays from your credit card or debit card
or PayPal account - on  the day of, or  the day after, your visit.
No Paypal account? After entering amount and clicking update, as above,
click on Don't have a Paypal account? and then enter a credit or debit card number.
No credit or debit card? Open a PayPal account to pay from your checking account.
Policy Notes for Current and Potential Clients, May, 2018

We schedule appointments for late morning through evening hours. Most clients working with us come weekly at the same day and time, with some meeting biweekly or monthly. Regular appointment times mean you and we can both feel more control over the other hours of each day, that is, we are both able to schedule other meetings and activities around our regular therapy time together and spend less time trying to reschedule. (A  week that an appointment must be missed is followed by a week with the regular appointment time already saved by both the client and  us.)

Telephone Sessions
Sometimes established clients can talk on the phone (but not via Skype) with us at their established regularly-scheduled appintment time - when they are ill or otherwise unable to keep an office appointment.

Individual/Couples/Family/Group Therapy
Dr. Griffith accepts only new clients seeking confidential individual therapy sessions. She  is not currently offering couples or family therapy.
Dr. Cooper continues to offer couples and family therapy as well as individual therapy.   
We are not offering any group therapy at this time.                                                                                                  
Phone and Email Contact
We can check for texts during the day and evening much more easily and promptly than we can check for and listen to phone messsages. And, of course, the private nature of our work conflicts with our talking to you on the phone except by pre-arranged appointment to talk.

Text (and NOT voice) messages to our  personal cell phones Dr. Griffith: 919 260-5894 and Dr. Cooper: 919 260-5839 are a  way for (ONLY) current, established clients to confirm appointments or tell us they are running late for an appointment or to otherwise share personal news.
We may call you from our cellphones but please do not call us back at those numbers.

Instead, please text us back at the cell numbers above or email us at susangriffith@gmail.com or rcpianoman@yahoo.com rather than telephone us at any number.

Information that is important for some potential new clients to know before scheduling
an appointment with us
(Click on item.)
Payments and Office Staff
NC Flex and HSA cards      Records     
HIPAA Privacy Policies
You may be directed to one of these pages by your therapist.
Where Clients Meet with Us
Interested in becoming a new client? Click here.
Please do this rather than leave us a phone message.
This page was last updated: November 6, 2018
Note October 13, 2018

Dr. Susan Griffith welcomes Medicare clients who wish to attend therapy sessions that are scheduled at the same day and time each week. Clients with all insurance plans find that regular appointments makes change occur faster and also helps clients with arranging their transportation and their other activities.

Susan finds that regular appointments cut way down on her time spent scheduling appointments.

Medicare clients may ask about copay arrangements (as may non-Medicare cleients.)

Most non-Medicare clients meet at regular times as well, with all clients setting aside time and expecting to come weekly, but texting or emailing or leaving a voicemail when a week needs to be skipped here and there.

Planned absences should be noted at a preceding appointment.
If you see above that this website is not "secure"
please know that we do not receive any information from or about you via this website
on the "interested in becoming
a new client?" page -
where all information
you enter is submitted by you to us via
ProtonMail (details on
the "interested in becoming
a new client?" page.)